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Yes this is possible in a number of cases especially where you want the cover to stay in place because of health reasons I have signed the papers so there can’t be a case can there? Wrong. Signing up does not mean the advice was suitable and it is up to the firm to prove the advice was sound. Are there any fees up front? No. We assess the case and if we think there is a chance of a successful claim we take it on. Our fee is 20% on a no win no fee basis. Is my money safe? Yes 100% because compensation is paid directly to you and you then settle with us. This is where we are different to a lot of other firms. Why are you different to the others in the market place? Well for a start your money is safe as explained above. Secondly we provide a bespoke response to the complaint. Unlike other companies who just fire off a letter of complaint straightaway we prepare ourselves first by requesting papers from the company to scrutinise the advice. We then make the case. What if I cashed the policy or investment in or it matured? It makes no difference, you could still have a valid claim, even if the plan made a small gain I can’t find the papers can I still claim? Yes as long as you know which company you had the plan or investment with because they can trace your policy number using your address, date of birth and full name Can I complain myself? Yes absolutely, but make sure you give it a good go because it is difficult (sometimes impossible) to have a second chance. Do you comply with the Data Protection Act? Yes we comply fully with this. |
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